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Terms And Conditions

1. General

  • These Terms apply to all visitors, users, and customers of our website.
  • We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website after changes constitutes acceptance of the revised Terms.
  • You must be at least 18 years old, or using the site under the supervision of a parent/guardian, to make a purchase.

2. Account Registration

  • You may need to create an account to place orders. You are responsible for maintaining the confidentiality of your login credentials.
  • You agree to provide accurate, current, and complete information during registration and to update it as needed.
  • We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

3. Products & Pricing

  • We strive to display accurate product descriptions, images, and pricing. However, colors, fit, and fabric may vary slightly due to screen settings and manufacturing variations.
  • All prices are listed in [currency] and are subject to change without prior notice.
  • We reserve the right to limit quantities, discontinue products, or refuse any order at our discretion.

4. Orders & Payment

  • By placing an order, you agree to provide valid payment information and authorize us (or our payment processor) to charge the applicable amount.
  • Orders are confirmed only after successful payment verification.
  • We reserve the right to cancel any order due to product unavailability, pricing errors, or suspected fraudulent activity, in which case a full refund will be issued.

5. Shipping & Delivery

  • Estimated delivery timelines will be provided at checkout; actual delivery times may vary due to factors beyond our control.
  • Risk of loss and title for products pass to you upon delivery to the shipping carrier.
  • We are not responsible for delays caused by courier partners, customs, or unforeseen circumstances.

6. Returns, Exchanges & Refunds

  • Please refer to our Return & Exchange Policy for eligibility, timelines, and procedures.
  • Items must be unused, unwashed, and in original packaging with tags intact to qualify for return or exchange.
  • Refunds, where applicable, will be processed to the original payment method within [X] business days.

7. Intellectual Property

  • All content on this website, including logos, images, text, graphics, and designs, is the property of Balency Fashion and protected by applicable intellectual property laws.
  • You may not reproduce, distribute, or use our content without prior written permission.

8. User Conduct

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Post or transmit any harmful, offensive, or infringing content
  • Interfere with the proper functioning of the website

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of the website or products purchased.
  • Our total liability for any claim shall not exceed the amount paid by you for the relevant order.

10. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in [your city/state].

11. Contact Us

  • Email: contact@Balencyfashion.com
  • Phone: +91-972-760-6732
  • Office Address : 115, Raghuvir Business Empire, Puna Kumbhariya Road, Near Aai Mata Chowk, Surat, Gujarat - 395010